WITH A MISSION
Strategic conversations are creative and collaborative problem-solving sessions designed to address an adaptive challenge. Most organizational challenges are technical ones of applying established skills to well-defined problems, such as trying to find ways to raise revenues or cut costs by another 5 percent. Standard meetings work fine for these challenges. By contrast, adaptive challenges are messy, ambiguous, and open-ended. They require a different approach.
What adaptive challenge is your organization facing right now? The rise of a tough new competitor? The slow unraveling of a long-successful business model? The emergence of a disruptive new technology that presents both opportunities and threats? Surprising innovations coming from faraway markets?
Superhero executives can’t solve adaptive challenges by themselves. Addressing them requires collaboration from people with different perspectives from across the organization – and often beyond. And it requires an approach that’s different from standard meetings and brainstorming sessions – our usual tools for collaboration.
Moments of Impact argues that strategic conversations are the best way to tackle adaptive challenges. But it’s one thing to read about a process – and another to do it yourself. That’s why we’ve included this Starter Kit.